What Information We Collect and Why
When you open an account with us, we collect the details you submit during registration — your name, email address, mobile number and country. If you fund your account using bKash, Nagad or Rocket, we record the transaction reference and amount to match your deposit to
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your wallet. We do not store your full mobile wallet PIN or password at any point. We also collect device and browser data automatically — the type of device you use, your IP address and session timestamps — to detect unusual login activity and protect your
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account from unauthorised access. Cookie data helps us remember your login state and language preference so you do not have to re-enter them each visit. If you contact our support team, the content of that conversation is logged against your account record for follow-up purposes. All
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personal data we hold is processed only for account management, payment verification and fraud prevention. We do not sell your data to third parties. Where local law requires us to limit or cease processing, we follow that requirement. Use of our platform is subject to your
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local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.